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2.4 Based on 100 reviews
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  • Customers like
    • Product 11
    • Consultant 5
    • Presentation 4
  • Customers don't like
    • Bad customer service 11
    • Delivery 6
    • Cost 5
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Extremely poor customer service. Ordered a very expensive product. After not receiving it for 5 months I called my rep and asked for a refund. Have requested a refund several times. She has never responded. So I've now had to call the company directly. I've spent hours on the phone with them. They've promised a refund for 4 weeks. Still nothing. I'm now on the phone AGAIN and have been on hold for over 15 minutes and can't get through to anyone.... Read more

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Very disappointed that the Ginger Citrus and Sparkling Citrus Body Butter and Body Wash is no longer available. It was my favorite and I do not care for any of the other products on the line now.

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This company, in my experience, is kind of scary. I wanted to jump in- head first- being at a time I wasn't sure if I would finish my degree. But after spending 600 on products and giving out 50 dollars of samples with no bites, I just was a little wavy. Then my Arbonne superior, who insisted she loan me money to buy the starter kit, went crazy because she couldn't get a hold of me at an internship that kept me tied up full time. So she flipped... Read more

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Their products are legit. I'm a loyal customer for their protein shakes which yes, I have lost 7 lbs. with in one month. I also love their RE9 line and genius cream. However, I will be the first to say that it's not for everyone. Most people cannot afford their products. It doesn't mean the products aren't great. My friends involved in Arbonne don't push it on me. I legitimately like that the products are vegan. Read more

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I agree with this lady. The two absolutely beautiful reps met with me both were married to well off men. They can afford a lot more than most people. They don't need the money in the least bit. The one was driving an $80,000.00 car as I pulled into the parking lot.They didn't pressure me, but only because they were out of Atlanta, GA. and I lived in TN (they were in town fir a bug convention). They have some good skin care regime products. The... Read more

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Honestly there is nothing magic about the company. You put in work, build a SUCCESSFUL team, and replicate your self... How is that a scam? You don't earn a ton of money from direct sales but it's still very fair compensation. And the compensation for your team sales is incredible. The company culture is also very encouraging and accepting. I think that you brought your own baggage and disbelief into this company. Don't bash things that you... Read more

Was this review helpful? 1 1

Products were great, sadly my customer service was nothing but awful. I was lied to about how much money was going to be charged to my credit card for my products. My represenative refused to contact me after multiple calls and messages. When i called head office they did nothing but appoligise and offer me a return policy where i would have to pay the shipping then wait 8 weeks for a refund. A sad choice not being able to buy from them again... Read more

Was this review helpful? 1 0

You'd better think long and hard before ordering with Arbonne otherwise you are in for a nice treat when it comes to exchanges and refunds. I called on numerous occasions regarding my return minimum wait time was 45 minutes. Its been 6 weeks and I still have no refund, no update. The last time I called, the rep said she would look into it and email me regarding the status, and I changed my credit card, so I gave her the updated information. I... Read more

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This is a consultant which just signed up. After I signed up my sponsor is trying to avoid me by saying "I am busy " or "I have a launch that day." She is not willing to go with me to my parties that I launch. Please let me know if we can change our sponsor. I don't want her to be my sponsor because I'm not getting any help from the SPONSOR. Please get back to me ASAP. My email address is masoodahamidi@hotmail.com or call me at 571-484-0476.... Read more

Was this review helpful? 1 0

Spoke to representative. Very firm on products being vegan and no testing on animals, or third parties. To find out her self is not a vegan Would not buy products from someone that eating animals talk the talk but you don't walk the walk. Read more

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