Product: Arbonne International Customer Care Clear all filters (24 of 24 reviews match)
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I am an Arbonne Interdependent Consultant, I purchase only for myself and haven't made a business of the products.My joining was solely to get 35% discount. Recently i have found alternatives to a lot of there products, still looking for make-up though. I received an...
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Arbonne International Customer Care
#1137519
I was a new customer to Arbonne and I have had an awful experience and now will go out of my way to make sure other people don't fall victim to this company.I purchased a bag of their protein powder. They charged me twice and sent a second bag as well. I didn't like...
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Anonymous
Anonymous

lost more money than what I gained, nobody wanted to join my team. people rn from me- I lost friends

1.0
Product
Arbonne International Customer Care
I liked
  • Vanessas customer service skills
I didn't like
  • Service quality
  • Turnaround time
  • Customer service
#1071198
Though I love their products and have had great success, their customer service is terrible.Their website is really not user friendly if you wish to change or update any of your information. I recently updated my shipping and billing address (as one does when you move)...
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2.6
Product
Arbonne International Customer Care
#1004361

Arbonne International Customer Care Review

#941136
Garbage and the consultant did not know what she was talking about,her skin looked oily and greasy.better products out there don't waste your money!!!
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Arbonne International Customer Care Review

#491053
Went to a party the rep spoke more about the Mercedes and making money than she ever did the products. Promised money back if I didn't like the products. Was asked to fill out form of how interested I was in becoming a rep, I selected the lowest not interested! Rep continued to contact me stating she thought I would be a great rep to meet for coffee! Tried to play on the fact I a new mom I can stay home after mat leave doing Arbonne. She tried...
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I had ordered some products on sale.They did not send them or contact me. A few weeks later, I ordered again, still....nothing. I finally make some calls and they tell me a manager will call back. A few days later, nothing. Then, I contact my up line and she calls,...
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1.5
Product
Arbonne International Customer Care
#987085
Extremely poor customer service.Ordered a very expensive product. After not receiving it for 5 months I called my rep and asked for a refund. Have requested a refund several times. She has never responded. So I've now had to call the company directly. I've spent hours...
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Anonymous
Anonymous

Did the Consultant place the order for you or did you place the order personally through their website? I should take less than 7 days for your to receive a product unless it ...

Product
Arbonne International Customer Care
#902476
I agree with this lady.The two absolutely beautiful reps met with me both were married to well off men. They can afford a lot more than most people. They don't need the money in the least bit. The one was driving an $80,000.00 car as I pulled into the parking lot.They...
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Product
Arbonne International Customer Care
#895096
Products were great, sadly my customer service was nothing but awful.I was lied to about how much money was going to be charged to my credit card for my products. My represenative refused to contact me after multiple calls and messages. When i called head office they...
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Anonymous
Anonymous

This same thing is happening to me right now!! So frustrated. All my consultant would offer to do it save the sale in some way. Even though she completely misled me and cha...

Anonymous
Anonymous

I'm so sorry you had a horrible experience If you truly love the products I could always help you get your products again no scam I could even show u exactly step by step I co...

Product
Arbonne International Customer Care
#889916
You'd better think long and hard before ordering with Arbonne otherwise you are in for a nice treat when it comes to exchanges and refunds.I called on numerous occasions regarding my return minimum wait time was 45 minutes. Its been 6 weeks and I still have no refund,...
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2.0
Product
Arbonne International Customer Care
#888434
This is a consultant which just signed up.After I signed up my sponsor is trying to avoid me by saying "I am busy " or "I have a launch that day." She is not willing to go with me to my parties that I launch. Please let me know if we can change our sponsor. I don't...
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Anonymous
Anonymous

I would love to help you..We can talk by phone if you like

Product
Arbonne International Customer Care
I didn't like
  • Consultant attitude
#887558
I returned three unopened products to Arbonne: RE9 Advanced Restorative Day Cream.RE9 Advance Night Repair Cream and RE9 Advanced Lifting and Contouring Eye Cream. I had not received a credit for my return so I contacted customer service. The customer service wait time...
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Anonymous
Anonymous

I love this products and will never go back to any other products ever. yes i am spending more but it takes 1 to 2 business to receive my stuff and love the resubale bags and...

1.7
Product
Arbonne International Customer Care
I didn't like
  • Takes long to get refund
#868875