heather s Khn

Complaint

one of your workers asking for money and when refused sent a photo of a woman off internet stating it was his woman and then receiving a massive abusive e-mail. He then *** up an order that i made for a friend by ordering the same product twice and not offering to advise if he overcharged me. Rather just telling me to use another distributor. He also tried to bully me into selling your products for him. His name is Carlton Tresure.
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Anonymous
map-marker Milwaukee, Wisconsin

How a car presentation opened my eyes to the scam...

Over and over again, I was told Arbonne is not a scam- list reasons here. I went to a party, and really enjoyed the day of relaxing and the products. I decided to host a spa night myself. That bought me some time to research the company. Though I found tons of information about why Arbinne is the best company ever (And *** like that) I did find some red flags.

At my party, she mentioned more about becoming a consultant, and it did intrigue me, I work a lot of *** hours, it's be great to have family time- so on. So I agreed to listen in on the call then meet for coffee the next day. The whole time, I had thus terrible feeling in my gut about the business. So I met for coffee, asked her a million and one questions I had, each question she answered were basically praises of Arbonne -RED FLAG- how is it with my research it says one thing, yet you tell me the opposite- with a 'everything you read on the Internet isn't true' apparently everything you hear from a person is true though right?? I degress.

She basically told me I was going to do this, made a call to her uptime, scheduled dates for my parties, and called it a day. I did go home that night, and work. I planned out my strategies, made a list of everyone I knew, wrote my 'why's' and wrote a script for calls.

The next day, I had agreed to go to a car presentation. The woman who signed me up agreed to drive me, which turned into a bit of a nightmare in itself- but that has nothing to do with Arbonne, so I won't get into that. I came right from work, wore casual clothes, and was not told to pack a lunch- I figured, as I'm told they are on the way to be a billion dollar company- they'll have it catered (they did not by the way, and I bought my own lunch).

When we walked in, we walked past the Merceades and once we got upstairs, they said how many white Mercedes were outside, but really, there were 4, 3 of which were relatives to each other. I was very underdressed, everyone had a going- out dress on, heals, jewelry- they were dressed to impress. We sat through training first, which I won't lie- was inspiring! It was basically motivational speaking with pauses to talk about how great Arbonne is. I heard the phrase that makeshift cringe a million times- 'the best copy-cat wins' ew. So we took a break, and cane back for the presentation. The CEO came, I was really grossed out by how everyone was praising her... It was very much like how a cult worships the leader... The presentation had a lot of 'break downs' on how to make Arbonne work for you- this is supposed to be a celebration, but it's clearly a recruiting event. The woman who received the car, her sister gave a speech about how she used to have these 'gross' facial piercings, but now- she's a lady... No, she just lost her individuality.

I was very inspired after the event. I got home, and planned some more then went to bed. All night I couldn't sleep. The realities (with glitter brushed off) were running through my head. The next day at work, I was having anxiety attacks, the only way to calm down, was to say I wasn't going through with it.

Here is why it's a scam... First of all, it's not about the products at all. You make little to nothing off of them, it's all about recruting people. Now- I know my family and friends would want to support me, help me get started. They would buy lots of stuff, spend lots of money to help me out, but I wouldn't see any if it. To start, it's $80 which in my situation, isn't disposable. Next you have to buy the kit for $300, or use commissions from the first parties to buy your products. Then purchase the rest out of pocket. You make close to nothing from sales, the money only comes when you have people under you, and they have people under them- so on. My friends and family wouldn't be helping me and my business, they would be helping Arbonne, and the Arbonne business.

It's a bunch of ***. Don't do it... I got a free coffee and trip to Chicago out of the deal, plus anxiety attacks and temporary loss of sensibility (which quickly cane back) if it sounds too good to be true- it usually is.

BTW- most of my concerns from research were net with a. 'They must be from a bad upline' the upline doesn't matter when the company works this way. I am not out any money, I'm really not scorned in anyway- this is not a hate post, it's just informative. Do your research and know what you're getting yourself into!

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239 comments
Guest

your choice your value

Guest

You would be better off selling wholesale bought beauty products off a market stall. I am no psychologist but I would expect this kind of scam to run like a cult. Most people are more susceptible than they realise.

Guest

A pyramid limited to only four levels (to make it legal) is STILL a pyramid. MOM is a cult and a scam.

It is a system designed to funnel profits up the chain while continally drawing in and churning new suckers at the bottom. There is no way to make money in it without resorting to deception and manipulation.

It destroys families, marriages, and friendships. It is a false religion and a dangerous cult.

Guest

It really saddens me on how uniformed you people are about MLM's or "pyramid scheme". First of all this writer was clearly giving her experience, grammatically or unchecked words or not your able to get her point.

But let's really look at the structure of everything that your typically involved in. ITS A PYRAMID STRUCTURE! Now it's only a scheme or for a better word PONZI scheme. A ponzi scheme is illegal!

A pyramid is NOT!

Your job is a pyramid, your church is a pyramid etc....no I'm not apart of this company. But I am aware and see it every year how business such as this and my own has been able to write off so much on my taxes ...if they were illegal I doubt that I would be able to write it off for so many years...

Guest
reply icon Replying to comment of Guest-1364414

“grammatically or unchecked words or not, YOUR able to get the point”

Guest

The spelling and grammar errors make this article very difficult to read.

Guest

People are so misinformed about this business. If the thought of running your own business gives you anxiety, then you don't have what it takes.

This business is as hard as any other business and most just don't have the will power to see it through. I have worked this business consistently for 1.5 years and I'm quitting my full time job soon because I'm replacing my income. It's hard work but the investment is so insignificant compared to a traditional business it makes me laugh when people complain about having to buy business tools to start. If you think that spending a few hundred dollars to start your own business is ridiculous, you live in lala land.

I also think it's funny when people say we only make money by recruiting people. Actually NO, we don't make money by recruiting people if they don't sell anything.

That would be a pyramid scheme and those are illegal. Get the facts.

Guest
reply icon Replying to comment of Guest-1257569

Have you noticed that your coworkers, friends and relatives avoid you... because you are always trying to shake them down?

Uh, and by the way, multi level marketing, which you most certainly ARE in, IS a pyramid scheme by design, duh! Given the choice, I would pick the original poster over YOU any old day!

You're aggressive and obnoxious. That's evident from your first sentence of your post.

Guest
reply icon Replying to comment of Guest-1261225

Completely agree! Don't touch MLMs such as Arbonne.

A short while back the FTC prised some figures out of Arbonne and other MLMs which showed that c.95% of participants in this scheme make under $500 a year (before factoring in expenses). I think that speaks volumes.

Guest
reply icon Replying to comment of Guest-1261225

Ha ha how do I like a comment? Too funny, doesn't anyone remember Amway?

How annoying were they? & Mary Kay, Avon, Jesus that was a pain.

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CanadianExArbonne w
map-marker Woodbridge, Ontario

Do NOT sign up for arbonne

Well just over 5 months ago I was sucked into signing up for arbonne. I was given my golden bag and rather enjoyed the products, then the smooth talking consultant comes back to retrieve her bag and talk all about how you can earn extra money and how being your own boss is amazing, gives you the financial freedom you need, blah blah blah absolute ***!!!!! I thought I was a smart women, I went home did my research on the company, asked my sponsor a million and one questions prior to signing on and even came up with a budget for what I would like to invest financially into this business...well it seems my sponsor thought that amount was far too low so now i'm currently in quite the mess because the women ended up paying for the rest she " considered" reasonable to invest to get my personal qualifying volume up to par. ( makes me vomit just thinking about it)

Anyways about the company........they do these recruiting sessions with the NVP which is where they stuff a million vulnerable individuals (mostly women lets be serious) in a room and discuss how great arbonne has been for them and their friends and go on with their pathetic excuse for a power point presentation and talk about the massive cheques they keep getting in the mail for selling products we already need and use on a daily bases.....blah blah blah. I find it most hilarious that they do these recruiting sessions generally in the evening so usually right after work and yet they don't offer you a drink or a appetizer....NOTHING yet they are making $250,000 + a year. Oh and lets not forget they also hound you right afterwards to discuss the presentation and to sign on the dotted line. So not only are you starving but you must fork over a minimum in most cases $2,500.00 which will conviently be placed your high interest credit card.

If you think that you are selling arbonne products think again!!! This entire business is NOT one bit about selling it is about finding "builders" which means finding friends and family to hound to invest their hard earned cash into, so that inturn they too can hound people into multiplying the pyramid. After doing just one party when i first started i was excited but after selling a couple thousand dollars worth of product and being even further excited for my commission cheque to only find out that majority of the products sold were considered " business aids" and when you sign up preferred clients ( which they want you to do since it looks better and they pray that this person will convert to consultant status) that you only get a pathetic 15% profit on. And before you even begin to receive that lovely excuse of a commission cheque you have to maintain a 150 pqv which means you basically need to fork even more of your hard earned cash into the company to receive this bonafide cheque. These are all the little things they DON"T mention at these "recruiting sessions" which by the way they call DA Meetings in arbonne lingo. Also they expect you to invest a minimum of $2,500.00 for a whole lot of *** you don't need to " start your own business". Luckily I didn't invest that much but I invested enough. They also make you print off these prospecting folders they tell you to do it at work....yeah full colour and about 500 sheets since they want you to have enough for every single person at the party!! Well I work in a small office so that wasn't going to happen....$100 dollars later everything was printed and what a load of ***!! Oh and don't get sucked into purchasing the business cards they are awful and another poor investment on your part. So basically you have now spent $2,500.00 on products you don't need, plus around $100 for prospecting folders that you will hand out and get right back, plus $75.00 for business cards, plus your gas, plus your time = setting yourself for failure.

The one and only way to make money in this business is to hound every last person you know to purchase product and pray to the gods that they will also fork over their hard earned cash. I too only wish that they had these blogs that i am seeing today up here about what kind of business this company is running. These sponsors think they have hit the jacket when they finally get you to come on board and trust me they turn to *** when you are unsure or want out. Also from analyzing majority of the groups of arbonne families around me every last one of them that is actually making a decent coin off this are ALREADY wealthy!!! they ALLL have husbands that are very well off....these are stay at home moms that literally have nothing better to do with their time since they have maids and nannies which were already in the mix prior to signing onto arbonne. I feel sorry for the young girls just like myself that get sucked into the dream of wanting to make some extra cash when in the end i'm out a *** load of money!! Another few pointers they don't point out at these " recruiting sessions" with no food or drinks is that you really have to keep in perspective your time and money. You have to waste gas recruiting people, dropping off the gold bag, picking up the gold bag, hosting parties all over the city, going to these DA meetings.....its A LOT!!!! They are all liars that say it takes just a few hours of your time. Thats a load of *** I can't even tell you how much money I am out just from the gas and photo copies alone. All in all DON"T do it!!!! The products are digustingly overpriced for what they are, so good luck finding people that can even afford them. They specify all natural but i got a rash from quite a few of the products and i've done multiple allergy tests and none of the " natural" ingredients have I ever been allergic too in its original state. SO Beware!!!! And learn from everyone that is posting on this website. The arbonne community that is going to comment that I am a just a bitter women that didn't make money at this because i'm lazy or whatever excuse you may want to come up....save your breath! I am merely pointing out simple facts and I am rather angry what has happened to myself and others in the same situation. The only thing I actually got from this entire experience is that I will NEVER in my life do a MLM company and the biggest lesson of all trust no one! You must look out for yourself and yourself only since everyone is only in this for themselves so why bother wasting your time and money trying to get already wealthy people richer.

I truly hope that this reaches others!

Cheers

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891 comments
Guest

Became a consultant a year ago and spent less that $200 to start. Don't spend any more money that I would on products from other brands.

Every event I've been to has included food and drinks and I have never been treated the way you were. Sorry to hear it, but your bad experience doesn't define a company.

Guest

As the husband of a 7 year arbonne consultant that can never quite reach that $10,000 a month in sales mark, I can attest that you are absolutely correct. This business cost my family time with their mother, tens of thousands of dollars in credit card debt, and a nearly broken marriage.

She attends meetings, spends her ever waking hours on training calls, and partys. She hides her financial information from me, and spends our household money when she can't make the business pay for her trips and gas.(this is more often than not) I am not allowed to talk to her about it because I'm not being supportive, when she doesn't make her $10k mark each month it's because I was unsupportive and she was trying to please me. So it's my fault. I feel horrible seeing her ruining other people's lives pushing this family destroying business on other people and just wish i could see it stop on a positive note.

Unfortunately her manager and everyone above her just "absolutely adore her" she has drive away all of her previous friends of years and is stuck in this circle of vampires. I fear it will ultimately consume my family.

Latresha Jhf
reply icon Replying to comment of Guest-1787008

I hit the $10,000 mark 6 months into my business and I’m close to the $40,000 mark. Maybe it’s a lack of work.

Guest

In my opinion Arbonne are a cult. Only the top make any money and they push anyone who signs up to "have their own business" into basically targeting everyone and anyone with a pulse into joining their MLM (pyramid scheme).

It costs a load of money to buy enough products to look like you are into to too. I'd say to anyone who is being targeted to run a mile. There are other MLM's that don't require any real investment and that don't encourage you to meetings in Vegas.

Its a sickening display of fakedom that left my partner owing £12k on a credit card and into losing time that she'll never get back too. Beware.

Guest

Investing is 99% for the people who are already rich and i know a bunch of “Arbonne” reps and I gotta day it’s a genius business model. For the 1% at the top.

Most people are gullible and will fork out money to believe in something so pure while the top tier of the business takes all that money it’s a business model that’s pure genius.

They’re not selling products to you they sell you to the products. Bad experience with the people ik in arbonne cause they’re both not the sharpest knives in the drawer and it’s just a whole bunch of *** they say and most people will never make enough money to be bothered with off it but it’s not arbonnes fault for being smart as *** its the people’s for believing it

Guest

I found a majority of the "facts" stated to be completely untrue of how Arbonne works. Very sad that someone would bash a business with false facts.

Guest

I am not going to begin to argue with you because you are clearly very passionate about your opinion. But I am an Arbonne independent consultant and never have I ever been pressured to put $2,500 of my own money into my business.

In more ways than that, your post is inaccurate and rude.

I'm sorry you misunderstood the mission of the majority of Arbonne's Independent Consultants, I think you truly just had bad luck. I hope you can move forward from this without hate in your heart and stop criticizing and hurting people who are actually making a difference in people's lives.

Guest
reply icon Replying to comment of Guest-1700337

Could you please share your own personal, honest experience as an independent consultant? I feel like i see such extreme different views that I don't know what to think of Arbonne...

Guest
reply icon Replying to comment of Guest-1700337

Arbonne is about sharing love and being healthy. NONE of us only care about money, we care about your health and your well being.

It doesn’t matter if you love or hate Arbonne, a TRUE Arbonne Lifer loves everyone where they are at. Much love to you and everyone on the planet!

Guest

YOU are right on with your review this company is more like the real housewives of B.S. we are trying the products they are greatly overpriced.

Dont taste good this is in fact a pyramid scheme period I had a very successful business retired at 40 and would not sell this product funny how all the b.s. never make the claim of how this food product is a life changer how can anyone look another in the face and claim this is a good idea it is a gimic with all the red flags in place

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Anonymous
map-marker Newburyport, Massachusetts

Arbonne NVP = Scam Artist

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The LIES from the "top 1%" of Arbonne!!

The first thing they do is embellish and even invent details about their personal stories. It's actually sick.

They talk about "service" and "helping people" but they do far more harm than good...they are predators, plain and simple.

They make income claims, which are completely illegal per the FTC.

They encourage the consultants under them to buy buy buy, which simply lines their own pockets.

They act like Arbonne products are amazing, when countless products have been recalled for contamination and other issues.

I could keep going but the bottom line is to STAY AWAY FROM ARBONNE, especially if you meet someone who says they are an Arbonne NVP. That Arbonne NVP is just a piece of trash sitting on top of a big pile of garbage.

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User's recommendation: Run The Other Way from Arbonne and Arbonne NVP's

Rebecca D Qdf
map-marker Faribault, Minnesota

I want to thank y ou for the RE9 products.

I love the RE9 line of skin care products, I have been using it for years and every one says you have such nice skin. I was a consultant then they changed the date of renewal of the consultant and I missed it so am no longer a consultant, but my daughter is and she uses the protein poweder all the time, made fro pea protien and she is a nutrition coach. Thank You
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Anonymous
map-marker Westborough, Massachusetts

Severe allergic reaction

Arbonne International - Severe allergic reaction
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Arbonne International - Severe allergic reaction - Image 3
Arbonne International - Severe allergic reaction - Image 4
This happened exactly 7 days ago. I took a packet of energy fizz and drank it in the morning and went about my usual work on my computer. Shortly afterwards I started to itch throughout my body and the rash started to appear rapidly. In the evening I went to urgent care and was diagnosed with severe hives and prescribed prednisone and benedryl. It's 7 days now, and I am still itching.
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User's recommendation: DO YOUR RESEARCH. I BOUGHT THIS PRODUCT SIMPLY TO SUPPORT A FRIEND AND DID NOT DO MY RESEARCH. A BIG LESSON FOR ME.

Anonymous

Company Antivax position

I came across a Facebook page for ENVP/ Arbornne International Lisa Hamilton that is of concern. I searched some of the posts and individuals who commented. I am left with the impression that Arbornne is promoting anti vaccine /anti mask mis information. Some reps are actively promoting protests. Is this the position of Arbornne?
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Lisa M Ltr

Product has helped me

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At the beginning of this year I started the 30 days to healthy living plan by Arbonne, it had helped me so much with energy, weight, cutting out certain foods, skin health. I regularly by the products now and am finding they really work, nutrition and skincare.
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Ellen M Ood

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Norwood, England

Terrible reaction to Agewell night cream

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Arbonne International - Terrible reaction to Agewell night cream
Arbonne International - Terrible reaction to Agewell night cream - Image 2
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Arbonne International - Terrible reaction to Agewell night cream - Image 4
Updated by user Sep 21, 2020

I have uploaded 2 photos taken hours before using the Arbonne Age Well products. I am wearing a light foundations which has slightly oxidized on my face from having it on since morning, however, I hope it shows that I do not have the skin issues that the products are intended for.

Original review Sep 21, 2020
I didn't purchase this product but I know an Arbonne Consultant and she recommended I use the Agewell range . I used the night cream and woke up in the morning with a red, painful itchy rash on my face, neck and decolletage. I have taken anti histamine and needed paracetamol in order to get to sleep as the pain on my face was so bad! Three days later my face has what looks like inflammatory dermatitis and feels sore. The thing I am most angry about is that I don't feel I need anti aging products as I don't have any lines, uneven pigmentation, crows feet, acne scaring etc etc. I have NEVER baked my skin in the sun, used sun beds, smoked and have always moisturised and used SPF. My skin was absolutely fine BEFORE I used this range. When I contacted the Arbonne Rep she said it is suitable for me and my age range and that she has got 15 years skin care experience. I am 39 by the way. I am not using many products on my skin and avoiding makeup for the time being. Hoping that my skin makes a full recovery.
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Cons:
  • Allergens in product

Preferred solution: Let the company propose a solution

User's recommendation: Avoid

Octavian Ldr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Campbelltown, New South Wales

Reality Check from an Arbonne IC

Right Ladies and gentlemen.

Ex beauty therapist and makeup artist here with decent knowledge of skin science... because you know... that's important when you're advising and selling skincare and cosmetics to people.

Fact: If you are an independent consultant claiming that there is bat excrement in every other product but Arbonne, you should not be one.

Fact: If you are an independent consultant claiming that other companies use roadkill, you should not be one.

I'm not sure if other companies do use in their products but if you need to discredit another brand to sell the products then YOU SHOULD NOT BE A CONSULTANT... and you could possibly wind up in court for slander charges.

Fact: Do not tell customers/clients that the products are "self-adjusting" as though these skin care items can be universally applied to everyone's skin. That is rubbish. Everyone might have the same pH level but that's about it. A bit like implying that people with the same hair colour have the same personalities.

PCOS, pregnancy, age, diet, weight, illness (even a simple head cold!), allergies, climate, the list is endless. An endless list of issues that can change the outcome of a product when it's applied. Positive and negative.

Luckily, I've only had one client with a reaction to date but hey, they didn't turn around and call me a liar because I never spouted claims that Arbonne is a miracle product. There's no such thing. But they did get their money back and go on to try and buy something else that does work for them. Which leads me to the next fact....

Fact: Clients/Consultants need to know that just because something is botanically/naturally based, it does not mean the risk of reaction is non-existent.

A lot of Arbonne products contain citrus, just because someone can skull a vodka, lime and soda does not mean that their skin can handle it. Fortunately, that's few and far between but it can and does happen.

Fact: A lot of bad reviews come from clients who clearly have been dealing with misinformed and misguided consultants and then in turn they become misinformed and misguided clients.

Fact: A lot of bad reviews come from consultants who threw all their money into something believing they would end up filthy rich. If that's the headspace you're going in with then you should anticipate serious disappointment. Change your attitude, be logical and rational or don't get involved.

Fact: You're either a good salesperson or you're not. But do yourselves, your friends and family a favour, don't push it on to them and harass them because you'll end up with no friends, disgruntled and annoyed family members and no business. Let them decide on their own. Show them once, leave it at that and let them come back to you if they want to know more/buy more.

Fact: Above all, learn how to strike up a conversation with a stranger about Arbonne without making them feel like you want to suck money out of them. Focus on the social side of it and learn to have a basic understanding of human body language. Learn how to tell when someone is interested in the TOPIC and when they're not. If they're not, shut up, morph yourself back into a HUMAN BEING THAT IS MERELY TALKING TO A FELLOW HUMAN BEING ABOUT SOMETHING OTHER THAN ARBONNE. Not every person is a client and that's ok.

At the end of the day, you are at the mercy of your clients/potential clients. They run your business, without them you don't have one. They are human beings with hearts, souls, feelings and thoughts.... not walking bank accounts.

Fact: Botanically based, yes. Natural ingredients, yes for the most part.

Pure? No. NO. NO. NO. Nothing is pure. The closest you're going to get to pure is growing a plant in the ground but even then it's exposed to whatever is in the soil and whatever is in the air.

Just because it's botanically based, does not mean that it hasn't been stripped back and turn into a chemical. Hence the term Botanically based.

Just because it contains natural ingredients, doesn't mean it can't be classed as a chemical or drug with a chemical or drug reaction... Marijuana ring any bells?

I do tend to agree that all of the above is a giant leap in the right direction for skincare and cosmetics.

Are they better for you? In my opinion, Yes. Anything without mineral oil, parabens, sulfates or ANY petroleum product is better for you.

Why did I get involved? Before I got involved I spent hours trolling the internet for information. I read the bad, the really bad, the good and the really good. I tried the products, I liked them, my skin liked them. I personally have noticed a huge difference using RE9 in particular.

I don't necessarily like what Arbonne as a company and it's IC's represent in terms of recruiting people based on big money, jewelry and a Mercedes.

But that's their incentives and I chose to tune that all out because it's not my thing. Although it is accurate, it does exist, it just takes time to get to that point.

But I do this my way, with absolutely zero ***

I went into this thinking hey, If I make $20 well that's $20 I didn't have before, either way this is going to be FUN.

I don't stand there preaching and telling people they need 12+ products for their faces and bodies because that's not true either.

Take what you like from what I've said, take it with a grain of salt, take it as gospel, all is fine.

But take some ownership for the good and the bad in whatever facet of Arbonne you've CHOSEN to get involved in. Whether you CHOSE to be a client or a consultant.

But to the clients who do come across a rogue consultant and have a negative experience through no fault of their own I can only apologize and ask that you don't tarnish all of us with the same brush.

Consultants... This is not about earning a quick dollar. Take the time to educate yourself.

Peace, Love and all that jazz xxx

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24 comments
Guest

Realist2014 - Just wanted to say Thank You! My upline is long distance and we work hard to make sure that what we are saying or promoting is compliant.

It hurts everyone when claims are made - in particular the mascara claim - which I actually said at my first presentation, I had gotten it online from a consultant that I did not know personally- and then found out it was not true. I had to call the hostess and guests and apologize because making claims like that not only hurts Arbonne, but your own credibility. Fortunately, I have a great relationship with my upline- we touch base often, and we make sure that what we are saying is true - and, BTW - it IS about selling Arbonne products (not overselling), but it is ALSO about helping others and loving them where they are. I am an Arbonne LIFER!

The truth is, not everyone is going to be able to use Arbonne for various reasons. There are a lot of products out there - that's what makes the world go round!-

Guest

This is a great post, thank you for the "no fluff" honesty.

I had concerns about buying and this is why I'm reading reviews, I'm not quite onboard yet but I'm certainly more open minded.

Guest

Arbonne consultants also need to be aware of cross contamination at parties!!! I have been a guest at some Arbonne parties and am disgusted watching how make-up samples and other skin care products become contaminated as they are passed around for guests to use without proper sanitizing procedures!

Even though disposable applicators are provided, I see guests double-dipping mascara wands, lipstick applicators, sticking fingers into creams and contaminating them for the next user. Guests are handling the products without washing their hands , sneezing and touching all of the stuff at spa parties and potentially spreading all types of infections to others. The reps either don't know how to make sure these make-up and spa parties are done safely, or they don't bother paying attention and making sure they monitor every application to make sure there is no cross-contamination.

People need to realize they can get staph infections, herpes, rashes, fungal infections and a whole bunch of other infections at these Arbonne parties!

Who knows if the rep really sterilizes all of the tools, brushes, foot bath bins, etc....she brings to each party.

It's sickening to think of all the bacteria and infections guests are sharing with each other at these Arbonne parties. Wonder if the Arbonne rep could be held responsible for medical bills if a guest gets an infection linked to an Arbonne party?

Guest

realist2014, I really appreciate your post and comments regarding the products and lack of knowledge of the consultants in being able to answer questions of the customers when they have an issue i.e. allergic reaction etc.

with the product. This explains a lot. I still have to wonder why the company as a whole has only a 2.2 rating out of 5 this still tells me that something bigger is wrong. I am considering working under this company but have some very serious doubts after reviewing the company.

Word of mouth is everything and I am seeing very high negative ratings and complaints as opposed to positive.

Do you have anything you can share regarding their poor ratings??

Guest

Wise words. I'm starting out in arbonne and intend to use this piece as my mantra.We seem to share the same ideals.

Good luck in your venture and thank you again for sharing a very concise and insightful blog. Xx

Guest

This is the best post I have read as a fairly new Arbonne IC I couldn't have put it better. I have just had to send an email to a dear colleague who absolutely loved the products and was going to sign up as a PC until she read the reviews on line.

Your post helped me to respond to her, thank you.

Would love to connect with you. I'm sallyaj@***.co.uk

Guest

Thank you for your honesty. ..god bless you

Guest

I am lucky enough to know of 3 Arbonne Consultants who have struck it big educating others about the Arbonne way. I'm so sorry that you (clearly) have not had the same success.

These people all exude professionalism in all they do- for example, they do not post frustrated rants online when the difficult business of direct marketing does not go their way momentarily. Maybe take a leaf out of their book??

Guest
reply icon Replying to comment of Guest-839661

I think you missed the point of the post... The reviewer seems to be more frustrated at the amount of bad reviews that are damaging the Arbonne brand.

Somehow you've added 2 + 2 together and got 6?

Thanks for the review Realist2014. Seems you've found an admirable harmony that I think would resonate with many

Octavian Ldr
reply icon Replying to comment of Guest-839661

Sorry I'm a bit confused... at what point was I having a whine about not being successful or imply that it wasn't going my way? Maybe you need to re-read it again (clearly) because I'm not sure how your comment is of any relevance to what I was expressing.

Thanks Pixie, that pretty much sums it up :)

View more comments (23)
Anonymous
map-marker Ellwood City, Pennsylvania

Lousy customer service

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I am a previous consultant, and emailed them asking them how I can get reinstated. I never heard back after multiple attempts.
View full review

User's recommendation: Find a different skincare/nutrition company

emmie h

Never got back to me

call the million times never got back to me horrible horrible customer service
View full review
Loss:
$700
Cons:
  • Horrible customer service

Preferred solution: I would like my order and some compensation

User's recommendation: absolutely not

Marianna K Nqu

Itchy red bumps and painful face after using RE9 skin care

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I used face cream, eye cream, night cream and then cleanser and serum too with giving time frame in between all the products but all gave me bad irritation on my face-burning, tingling and itchy red spots. Aven after i stopped using it for 3 or 4 days i felt it burning still then it slowly went away. I was told "give it aome time for your face to get adjusted to it" so i tried again but it felt worse. So im going to return it. I'm not going to force my skin to get "adjusted" while having alleric reaction to idk what's in it. My face is starting to breakout which i don't get often Red rash like spots with slight bums all over my cheeks and nose
View full review

Preferred solution: Full refund

User's recommendation: Don't use it if your 2nd try gives you bad reaction

Anonymous
map-marker Cleveland, Ohio

Fraud

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I have never had an account with this company. I was recently charged over 600 dollars for something. I haven't ordered anything and haven't received anything. This is an obvious fraud and they are not responding. I have called and now e mailed. It has been 5 days since I called. Horrible response. Companies that do this should not be in business.
View full review
Carm E Bfl
map-marker Maple, Ontario

Product complaint

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I have called Arbonne 3 times to complain about a formula change in a cream. They informed me they would look into it &;;;;;;;;;;;;;;; call me back. That was 3 days ago. They have all my contact info - phone number & email & no one has had the courtesy to contact me.
View full review
Loss:
$65

Preferred solution: Let the company propose a solution

Anonymous

Definitely NOT natural.

I will say the idea of Arbonne is very appealing. I was introduced to it by a family friend who quickly turned extremely pushy when I wasn't so fast to add a second job to my life. I'm not new to organic products. I'm highly sensitive and have never heard of Arbonne before, after years and years of research on actually safe products. After going to a "spa party" it took my skin about 20 minutes from the first bite of a protein packed Arbonne muffin to the makeup to break out into hives. I had red patches all over my inner arms and had to take Bendadryl for days on end to rid of the itchiness. Ladies and gentleman, these products are not as "natural" as they claim. If they were they would be certified organic by the USDA which mind you they are not. Arbonne sales reps are coached to tell you these products are from Europe so they technically do not have to have a stamp of organic to be considered organic. This is a lie. Even products in Europe are labeled certified organic and have a much higher standard of natural as the states. Arbonne, stop poisoning people by offering the dream of a stupid car, when actual nutrtitionists should be selling the foods your company sponsors. Teaching any average shmo off the streets a powerpoint presentation doesn't guarantee safety. Also, throwing words around such as organic, when they are simply not, is a lie.
View full review
1 comment
Laurabelle Xkb

Hey. I discovered the same thing.

Wondered if I could connect with you about this? Wanted to ask you a question.

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