1.9K views
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Staff
0 comments

Placed an order and paid the premium for overnight shipping because I was leaving on vacation.When nothing came the next day I found out that they order had not shipped.

After way too much time on the phone, being transferred and placed on hold I found out that not only was the product back ordered but there was no way for them to cancel the order or refund my money until the shipped it when they were ready. I would then have to return it after receiving a return approval number and then get my money back. I have never had such bad customer service.

At one point they actually hung up on me.Just called Mastercard to tell them I will not accept any charges.

This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $200. The author is overall dissatisfied with Arbonne International. The most disappointing about arbonne cosmetics from Arbonne International was bad customer service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Arbonne International.

Check out the best and the worst companies in Cosmetics and Toiletries category for more informed decision or compare Arbonne International to other companies on our site.

Had an Experience with Arbonne International?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Keranique - Shampoo Review from South Gate, California Keranique "Got excited bout the product didn't have hair loss just wanted my hair to grow longer n fuller faster I only used the shampoo n conditioner my hair started to..." Read more Arbonne International - Arbonne Genius product gave me an infection Arbonne International "My roommate started selling Arbonne products. I ended up at one of the parties and ordered a couple things to support the home team. She had told me..." Read more WEN MADE MY HAIR FALL OUT Wen "I am an 18 year old girl with long, wavy, brown hair (can be seen in the picture). My hair tends to get a little frizzy but nothing to hard..." Read more Younique - Not as expected.. Younique "I do not sell for this company but after seeing the explosive YouTube videos of the Mineral Liquid Foundation that even covered sharpie drawn on faces, I just HAD to..." Read more Gutter Helmet - Great so far Gutter Helmet "Purchased home in Jan 2017 with gutter helmet already installed. Had a few issues with water runoff and icicles. After reading the warranty and looking on line, found that the..." Read more Quigley Concepts Event Management - Unprofessional Quigley Concepts Event Management "Made a complaint about Quigley Concepts Event Management about one of their staff who parks on a disabled parking at glendalough station. Number one she is NOT disabled. Number two..." Read more Oceans6 - Racially harassed by this sleaze-bag you employ Oceans6 "Truck parked illegally at McDonalds so I tell the guy in the pics that the truck shouldn't be parked there. He started up by telling me to go back to..." Read more Rodan and Fields - BEST on the market! Rodan and Fields "Totally worth the investment. Use sparingly and you won't have any issues. If you're having problems, you're using too much. One swipe at night. It's so easy. My eyelashes have..." Read more